hit88 Terms & Conditions

In these Terms & Conditions, the following terms carry the meanings set out below unless the context clearly requires otherwise:

• "hit88", "we", "us", "our" — refers to hit88, the operator of the online gaming platform accessible at hit88.lol and its associated domains and mobile interfaces.
• "Platform" — refers to the hit88 website, mobile browser interface, and all services, games, sportsbook markets, and account management tools made available through it.
• "Member", "you", "your" — refers to any individual who has registered a valid account on the Platform and uses any of its services.
• "Account" — refers to a Member's personal registered account on the Platform, including their wallet balance, transaction history, bonus entitlements, and account settings.
• "Wallet" — refers to the digital balance held within a Member's Account, denominated in Indonesian Rupiah (IDR / Rp), from which bets are placed and to which winnings and withdrawals are credited.
• "Bonus" — refers to any promotional credit, free spin, cashback, reload bonus, or other non-cash incentive offered by hit88 to Members subject to specific terms and wagering requirements.
• "KYC" — stands for Know Your Customer; refers to the identity verification process required by hit88 before processing withdrawals or as otherwise required for account security purposes.
• "Wagering Requirement" — refers to the number of times a Bonus amount (or deposit + Bonus amount, as specified per promotion) must be wagered before any funds derived from that Bonus become eligible for withdrawal.
• "Prohibited Jurisdiction" — refers to any country or territory from which access to or use of the Platform is blocked or prohibited by hit88 at its sole discretion.

Access to and use of the hit88 Platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and maintained throughout the duration of your membership:

• You must be a natural person — corporate entities, trusts, and other legal structures may not register as Members.
• You must be at least 21 years of age. hit88 operates a strict adults-only policy. Any Member found to be under 21 at any point during their membership will have their account immediately suspended and any funds returned in accordance with applicable law.
• You must have the legal capacity to enter into a binding contract under the laws of your jurisdiction.
• You must not be self-excluded from online gambling platforms, whether through hit88's own self-exclusion program or through any applicable national or jurisdictional exclusion scheme.
• You must not be accessing the Platform from a Prohibited Jurisdiction.
• You must not be acting as an agent or proxy for any other person in creating or operating an Account.

To access the full range of services offered by hit88, you must complete the registration process and create a Member Account. The following conditions apply to Account registration:

• Each Member may hold only one Account on the Platform. Creating duplicate or multiple accounts — whether under the same identity or different identities — is strictly prohibited and constitutes grounds for immediate account termination and forfeiture of all balances.
• You must provide accurate, complete, and current information during registration, including your full legal name, date of birth, valid email address, and a contact number. Providing false information is a material breach of these Terms & Conditions.
• You are solely responsible for maintaining the confidentiality of your Account credentials — username, password, and any two-factor authentication codes. hit88 will not be liable for any loss arising from unauthorized access to your Account caused by your failure to safeguard your login credentials.
• You must notify hit88 immediately via live chat support if you suspect that your Account has been accessed without your authorization.
• hit88 reserves the right to decline any registration application at its sole discretion, without being required to provide a reason.
• Account credentials are non-transferable. You may not sell, transfer, or otherwise grant any third party access to your Account.

hit88 is committed to maintaining a secure and transparent platform. As part of this commitment, hit88 operates a mandatory KYC verification process for all Members prior to the processing of any withdrawal request and at such other times as hit88 determines necessary.

KYC verification may require the submission of one or more of the following documents:

• Government-issued photo identification — Indonesian National Identity Card (KTP), passport, or driving license.
• Proof of address — a recent utility bill, bank statement, or official government correspondence dated within the last three months showing your registered name and residential address.
• Proof of payment method — confirmation that the bank account or e-wallet used for deposits (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja, or other supported channels) is registered in your name.
• Source of funds documentation — where hit88 has reasonable grounds to request it, you may be asked to provide evidence of the source of funds deposited into your Account.

Withdrawals will be held pending until KYC verification is successfully completed. hit88 will process submitted KYC documents within two (2) business days. Members will be notified of the outcome by email or via the Platform's messaging system.

All deposits to the hit88 Platform are processed in Indonesian Rupiah (IDR). The following conditions apply to all deposit transactions:

• Supported deposit channels include: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI (Bank Syariah Indonesia), Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja. Available channels may be updated from time to time; the current list is always displayed on the deposit page within your Account.
• Minimum deposit amounts vary by payment channel and are displayed at the point of transaction. Members are responsible for checking minimum amounts before initiating a deposit.
• Deposits are credited to your Wallet instantly upon confirmation from the payment processor. In cases of banking network delays, crediting may take up to 15 minutes. If a deposit is not reflected in your Account after 30 minutes, contact live chat support with your transaction reference number.
• hit88 does not charge processing fees on deposits. However, your bank or e-wallet provider may apply their own transaction charges; these are your sole responsibility.
• Deposits must originate from a payment account held in your own name. Deposits from third-party accounts will be returned and may trigger an account security review.
• hit88 reserves the right to set deposit limits for individual Members as a responsible gaming measure or as a result of a risk assessment. Members may also set their own voluntary deposit limits via the Account settings panel.

hit88 aims to process all withdrawal requests from verified Members within five (5) minutes, twenty-four hours a day, seven days a week, including Indonesian public holidays. The following conditions apply to all withdrawal requests:

• KYC verification must be complete before any withdrawal is processed. See Clause 4 for KYC requirements.
• Withdrawals are processed to the same payment channel used for the most recent deposit. Where multiple channels have been used, hit88 may direct the withdrawal to the channel associated with the largest cumulative deposit.
• Minimum withdrawal amounts are displayed on the withdrawal page within your Account and vary by payment channel.
• Where a Bonus has been claimed, withdrawals of funds derived from that Bonus are subject to the applicable Wagering Requirement being satisfied in full. Attempting to withdraw before meeting the Wagering Requirement will result in the Bonus and associated winnings being forfeited.
• hit88 reserves the right to conduct additional security checks on any withdrawal request. During such checks, the processing time may be extended beyond the standard five-minute target. Members will be notified if their withdrawal is subject to an extended review.
• In the event of suspected fraudulent activity, money laundering, or breach of these Terms & Conditions, hit88 may freeze and withhold a withdrawal pending investigation. hit88 will cooperate with any applicable regulatory or law enforcement authority in such circumstances.

hit88 offers a range of promotional bonuses to eligible Members, including welcome bonuses, reload bonuses, cashback programs, referral rewards, and seasonal promotions tied to events such as Idul Fitri, Ramadhan, and Indonesian Independence Day (17 August). All bonuses are subject to the following general terms, as well as any specific terms stated at the time of the offer:

• Bonuses are available to eligible Members only. hit88 reserves the right to determine eligibility at its sole discretion and to exclude any Member from any promotion without notice.
• Each promotion specifies a Wagering Requirement that must be fulfilled before funds derived from the Bonus may be withdrawn. Wagering Requirements are clearly stated in each promotion's individual terms.
• Unless a promotion explicitly states otherwise, Bonus funds must be used before real-money funds. Real-money funds deposited alongside a Bonus will not be accessible for withdrawal until the Wagering Requirement is met.
• hit88 reserves the right to modify, suspend, or withdraw any promotion at any time, with or without notice, where it reasonably determines that the promotion is being abused or where circumstances otherwise require.
• Bonus stacking — claiming multiple bonuses simultaneously — is not permitted unless explicitly stated in a specific promotion's terms.
• Bonuses have an expiry period. If the Wagering Requirement is not met within the stated expiry window, both the Bonus and any associated winnings will be automatically removed from the Member's Account.

The following general rules apply across all gaming verticals on the hit88 Platform. Specific rules for individual games, sportsbook markets, and togel (Indonesia's traditional numbers lottery) draws are published within the relevant game or market interface and form part of these Terms & Conditions by reference.

• All bets are final and binding once confirmed by the Platform. Members are responsible for verifying bet details — selection, stake amount, and market — before confirming any wager.
• hit88 reserves the right to void any bet that was placed on an event or outcome affected by a material error, technical fault, or where there is evidence of manipulation of the underlying game or market.
• In the event of a technical interruption during a live game session, the Platform will attempt to restore the session. Where restoration is not possible, bets in progress at the time of interruption will be settled in accordance with the relevant game provider's void/settle policy.
• The hit88 Sportsbook offers pre-match and in-play betting on football (including BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, and UEFA Champions League), badminton, basketball, MotoGP, e-sports (Mobile Legends, PUBG Mobile, Free Fire), and other sports. Market availability and odds are determined by hit88's sportsbook providers and may change without notice.
• All casino games — including live baccarat, Dragon Tiger, roulette, and slots — use certified random number generation (RNG) systems audited by independent testing laboratories. Results are governed by the rules of the respective game provider.
• Minimum and maximum bet limits apply across all markets and games. These limits are displayed within each game or market interface and may be adjusted by hit88 at any time.

The following conduct is strictly prohibited on the hit88 Platform. Engaging in any of the below may result in immediate account suspension, permanent termination, forfeiture of all balances, and referral to relevant authorities where required by law:

• Registering or operating more than one Account, whether under the same or a different identity.
• Providing false, misleading, or inaccurate personal information at registration or during KYC.
• Using the Platform for any form of money laundering, financial fraud, or any other illegal financial activity.
• Employing automated bots, scripts, software, or any artificial intelligence tools to interact with the Platform in a manner not intended for human users.
• Exploiting any technical error, software bug, or platform vulnerability to gain an unfair advantage. Members who discover a technical error are obligated to report it to hit88 support immediately.
• Engaging in collusion, match-fixing, or any arrangement with another party — including another Member, a game dealer, or any third party — to manipulate the outcome of any bet or game.
• Accessing the Platform using a VPN, proxy, or anonymizing service in an attempt to circumvent geographic restrictions or to disguise your identity or location.
• Using the Platform from a Prohibited Jurisdiction.
• Sharing or selling your Account credentials, or allowing any third party to access your Account.

hit88 is committed to fostering a safe and responsible gaming environment. The Platform offers the following responsible gaming tools, accessible at any time from your Account settings panel:

• Deposit Limits — set a daily, weekly, or monthly cap on the total amount you can deposit.
• Session Time Limits — receive automatic reminders or session cut-offs after a pre-set duration of continuous play.
• Cooling-Off Period — temporarily suspend your Account for a defined period (minimum 24 hours, maximum 6 weeks).
• Self-Exclusion — permanently close your Account. Self-exclusion requests are irreversible for a minimum period of six (6) months and take effect immediately upon confirmation.

You must be 21 years of age or older to use the Platform. If you believe that you or someone you know may have a gambling problem, we strongly encourage you to visit our dedicated Responsible Gaming page or contact our 24/7 live chat support team for guidance and assistance.

All content on the hit88 Platform — including but not limited to the hit88 brand name and logo, website design and layout, software, text, graphics, images, audio, video, and game assets — is the property of hit88 or its licensors and is protected by applicable intellectual property laws.

Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes, strictly in accordance with these Terms & Conditions. This licence does not include any right to:

• Copy, reproduce, distribute, or publicly display any Platform content without prior written consent from hit88.
• Modify, create derivative works from, or reverse-engineer any part of the Platform or its underlying software.
• Use the hit88 brand name, logo, or any other intellectual property in any manner that could create a false impression of association with, endorsement by, or sponsorship from hit88.

To the fullest extent permitted by applicable law, hit88 excludes all liability for:

• Any loss of profits, revenue, data, or business opportunity, whether direct or indirect, arising from your use of or inability to access the Platform.
• Any technical interruption, system downtime, or data loss caused by circumstances beyond hit88's reasonable control, including but not limited to power failures, telecommunications outages, internet service provider disruptions, force majeure events, and banking network delays.
• Any losses resulting from your failure to comply with these Terms & Conditions, including losses arising from unauthorized access to your Account caused by your failure to protect your login credentials.
• The accuracy, completeness, or timeliness of any third-party content, odds data, game results, or external information accessible through or in connection with the Platform.

Where liability cannot be excluded by law, hit88's total aggregate liability to you for any single claim shall not exceed the total amount deposited by you in the 30 days immediately preceding the event giving rise to the claim.

hit88 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions and is incorporated herein by reference. By registering an Account, you confirm that you have read and accepted the Privacy Policy.

In summary, hit88 collects personal data for the purposes of account management, KYC verification, payment processing, fraud prevention, responsible gaming compliance, and improving the Platform experience. hit88 does not sell Member data to third parties. Data is shared only with service providers essential to Platform operations (payment processors, KYC verification partners, game providers) and where required by law or regulatory authority.

hit88 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a material amendment is made, hit88 will provide notice to Members via email or a prominent notice on the Platform no less than seven (7) days before the amended terms take effect.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not accept an amendment, you must cease using the Platform and may request closure of your Account before the amendment takes effect.

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which hit88 is incorporated, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms & Conditions that cannot be resolved through good-faith negotiation between the parties shall be referred to binding arbitration in accordance with the rules of a mutually agreed arbitration body.

Nothing in this clause limits hit88's right to seek injunctive or other equitable relief in any court of competent jurisdiction where necessary to protect its intellectual property rights or to prevent unauthorized use of the Platform.

Members who access the Platform from Indonesia acknowledge that online gambling is subject to regulatory restrictions in Indonesia and that they do so at their own legal risk. hit88 makes no representation that the Platform or its services are legal, appropriate, or available for use in Indonesia or any other jurisdiction, and the burden of compliance with local law rests entirely with the Member.

If you have any questions, concerns, or disputes relating to these Terms & Conditions, please contact the hit88 support team through one of the following channels:

• Live Chat: Available 24/7 directly from the hit88 Platform. This is the fastest way to reach our Indonesian-speaking support team for time-sensitive matters.
• Email: [email protected] — responses within 24 hours for non-urgent enquiries.

hit88's support team is staffed by native Indonesian-speaking agents around the clock, including during Indonesian public holidays such as Idul Fitri, Nyepi, and Indonesian Independence Day (17 August). All enquiries are treated with strict confidentiality.